FREQUENTLY ASKED QUESTIONS

The Northern Group prides itself on doing it's homework. We study our clients, their teams, the organization, and any relevant market environments that will give us the full story from multiple perspectives. We confirm the information we've gathered and then integrate this information with the intention to address specific concerns and professional skills that facilitate a healthy work environment. Because we know where we want to take you, we can get you there faster. We reinforce the organizations core values by interviewing relevant team leaders, former partners, and key employees. To learn more about our the information we ask clients to submit and the thoughtful intake process, please visit the "PARTNER WITH US" tab of the website. 

Prior Planning and Preparation Prevents Poor Performance. Once you contact The Northern Group and let us know your interested in working with us, an initial client questionnaire will be sent to you. The best thing to do is to complete the questionnaire then have a conversation with us about the goals, details, and requirements for your event or meeting. This might mean sharing information similar to the following:

• Is there a theme for the event?
• What to say and what NOT to say…
• The team, audience, or participant's demographic information?  How many men, women, new employees, age ranges, etc...
• Do we have folks with special needs or considerations? Dr. Northern is very interactive and wants to make sure everyone is comfortable and feels like they are a part of the event.
• Information about the group relevant to the topic or theme of the event. What special characteristics, knowledge, or affinities should I know about this group/meeting/industry/organization/issues?
• What are your people complaining about in the hallways and at the water cooler?
• What changes would you make to you organization to make it more effective, productive, healthy and/or harmonious? Are you ready to change
• What can Dr. Northern say as an outsider, that you can’t?
• How do you want people to feel after the event?
• What kind of previous development events or opportunities has the team or organization had or promoted?

Just fill out the contact form at the end of the "ABOUT" tab and Dr. Northern will respond with a phone call and questionnaire to confirm dates, times and book the activity officially on his calendar. 

Absolutely, YES!!! We have always focused on ensuring our customers are happy and can correctly communicate to employees. Your reserved date is locked once your 30% retainer has been paid and we work to ensure you are prepared for the event. Cancellation will result in the forfeiture of the retainer/investment.

Anytime, The Northern Group (TNG) is ready to use our expertise and training experience to collaborate with you to make decisions, develop a theme, then design an intentional learning experience or event that is sure to include all the needed elements and be a lot of fun as well. Please feel free to call 404.445.9274 if you have additional questions about our design methodology and adult learning structure.

Yes, !!! We have an internal pricelist we consult to ensure we are providing our clients a fair and equitable price. The prices are based on what popular consultants charge when they are intentionally trying to help clients reach their learning and professional development goals without breaking their budgets. Once each client has fully read and completed the client questionnaire, we review the information and will then give you a call to confirm and prepare for the engagement. Once the initial discussion is complete an estimated cost for the services can be sent in an itemized estimate form to ensure the client understands their obligation and knows how to settle it.